Frequently Asked Questions
What is Senior Place?
Senior Place is software specifically built for Senior Placement and Senior Referral Agencies like yours. While there are similarities to general CRM (Customer Relationship Management) software, Senior Place was created with your workflows in mind.
Within the platform, you can manage all aspects of the senior placement process, from client tracking to referral management. Senior Place is there to save you time and enable you to provide the best service possible.
Is Senior Place easy to use?
Yes! We get that learning a new software can be a commitment, so we’ve worked hard to make it easy to understand and use. In fact, we’re regularly told (by customers who don’t consider themselves “tech-saavy”) that Senior Place is intuitive and quick to grasp!
If you’re still concerned, that’s totally okay. We offer an hour of free training for new customers, and we always offer complementary support for any questions you might have. We’ve got your back!
What if I don't like Senior Place?
We’re sure you’ll love Senior Place like the rest of our customers, but in the case that you don’t, we have a no-questions-asked 60-day money-back guarantee.
Because we care about making great software for you, we’d love to hear how we could have made Senior Place better for your needs.
But you’ll get all your money back regardless.
How much does Senior Place cost?
Our pricing depends on your exact needs, which we’d love to learn more about during a Senior Place demo!
In most cases, if you get just one extra placement each year, Senior Place will pay for itself. This makes it a no-brainer for most industry professionals given the time-savings, organization, and tools that Senior Place provides.
Do I need to sign a contract to use Senior Place?
Nope! We’re dedicated to earning your business each and every month.
While we offer a 10% discount if you pay for a year at a time, we recommend that new customers try Senior Place for a month or two first. We’re confident you’ll find Senior Place valuable for your business, but we never want you to feel trapped by our software. We want you to use Senior Place because you love the value it provides!
How does Senior Place source communities?
We source community information from state licensing agencies on a regular basis, so you are always equipped with a complete list of communities to choose from! You no longer need to keep up with the opening/closing of communities – let us do that work for you.
Who owns the data I store in Senior Place?
You own your data – not us.
That’s why you can always export your data from the platform for whatever purpose you might have.
Is it hard to switch to Senior Place?
We will work with you to make the switching process as seamless as possible!
This means making sure the platform is set up, from the start, in a way that works well for you.
We’d love to talk more about how this process would look on a Demo call!
Is Senior Place worth it?
Of course we’re going to say “yes!”, but here’s why:
- It saves you time by cutting out tedious tasks like checking for new/closed communities.
- It adds value to the service you provide with features like the community comparison that you can send to clients.
- It improves organization by having everything you need in one platform.
- It speeds up processes like community referrals, reducing your chances of losing commissions to companies like APFM.
- It enables collaboration between you and your teammates. Easily assign clients to colleagues and track their placement progress.
Will Senior Place require regular data entry?
Definitely not!
We designed Senior Place to be simple, making it easy to track only the information that is valuable to you.
After we help with your initial setup, Senior Place will do the heavy lifting when it comes to previously tedious tasks like putting together community comparisons and sending emails to communities and clients.